Shipping policy

At Dynasty Extensions, every order is prepared with care and attention to ensure your investment arrives securely and on time.

Shipping Policy

Shipping timelines are separate from processing timelines.

Once your order has been shipped, you will receive a tracking confirmation via email. Delivery typically occurs within 1–3 business days after tracking is issued, depending on the shipping option selected at checkout.

Additional shipping standards:

  • Signature confirmation is required for all orders over $500. 

    • Please note that for items $500 or under, a signature may still be required at the carrier's discretion.

  • Domestic and select international orders (Canada, United Kingdom, and France) are shipped via USPS

  • Dynasty Extensions is not responsible for lost, stolen, or damaged packages once they are in the care of the carrier

    • In these instances, clients must contact USPS directly to file a claim

  • International orders may be subject to customs duties or fees, which are the responsibility of the recipient

  • Orders shipped to an incorrect address due to client error become the client’s responsibility once the package has been delivered to the post office

At this time, Dynasty Extensions ships exclusively within the United States, Canada, United Kingdom, and France.

Order Tracking

Once your order has completed processing, you will receive a shipping confirmation email containing your tracking number.

You may track your order by:

  • Clicking the tracking link within your confirmation email, or

  • Visiting the My Orders section of your Dynasty Extensions account

Important Information

  • Please allow 24–36 hours for processing before tracking information becomes available.

  • Dynasty Extensions is not responsible for packages once shipped, including delays, damage, or loss due to carrier error, inclement weather, or incorrect addresses entered at checkout.

  • No refunds will be issued for refused, abandoned, or undeliverable shipments.

  • To avoid delays, please order as far in advance as possible to meet your desired wear date.

  • All delivery timelines officially begin once the shipping confirmation email has been sent.

Crafted to Order & Fulfillment Policy

Processing Time

Dynasty Extensions operates on a crafted to order production model to ensure intentional sourcing, refined quality control, and consistency across every collection.

Standard Crafted to Order Timeline

  • Processing time: 7–10 business days

  • Processing begins on the next business day after an order is placed.

    • Orders placed after 12 PM EST on Friday will begin processing the following Monday

  • Processing timelines do not include transit time

Once production is complete, orders typically ship within 1–3 business days.

February Processing Adjustment

To maintain quality during increased production demand:

Orders placed between February 7–20, 2026 will be fulfilled on a rolling basis as production resumes. Processing time will vary by order date, with earlier orders requiring additional processing time. Orders placed toward the end of this window may return to our standard 1–7 business day processing timeline.